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SDR Global Ventures, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web sites computerbackupguru.biz and theonlinebackupguru.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Customer Service at 301-564-0144 or backup@computerbackupguru.com.
If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=
TRUSTe will then serve as a liaison with us to resolve your concerns.
Registration
In order to use this Web site, you must first complete the registration form [and/or create a user name and password]. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
If you have opted in for our newsletter or purchased a product from our store you will receive communications from us which might include computer tips and tricks, our eZine/Newsletter and special offers.
SDR Global Ventures, LLC (theonlinebackupguru.com/computerbackupguru.biz) is the sole owner of the information collected on (theonlinebackupguru.com/computerbackupguru.biz our Web sites. SDR Global Ventures, LLC. collects personally identifiable information from our users at several different points on our Web site.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). When you enter your credit card information on our order form, our service provider encrypts it using secure socket layer technology (SSL).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. SDR Global Ventures stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].
eZine/Newsletter Sign Up
If you choose to subscribe to The Online Backup Guru eZine/Newsletter, we will ask you for your name and email address. SDR Global Ventures stores this information for the sole purpose of sending ongoing emails. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice/Opt-out” section below.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests, survey or reviews of products on our site(s). If you participate, we will request certain personally identifiable information from you such as race, age, gender, and demographic information.
Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site, to identify a review or to send participants an email newsletter.
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Customer Reviews
We post customer reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the review to post their name along with their review.
Uses of Information
Information is collected during Orders, Sign Up, eZine/Newsletter Sign Up, and Email-a-Friend referrals. The information collected during these processe’s are used for communication purposes, personalization of communications, notify contest winners, or identify the creator of a review, and for completing transactional orders from our store. We will not sell or redistribute this information in any fashion or any way to any third parties.
AddThis
We use the AddThis widget on our site to allow you to share links to our site on social networking sites or to email your friend a link to visit our site. The personal information collected within the AddThis widget is governed by the AddThis privacy policy. We do not have access to any of the information you choose to submit within this widget.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our registration page.
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
You may not opt-out of these communications at any time for any reason. If you do not wish to receive them, you also have the option to deactivate your account or contact us at backup@computerbackupguru.com.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Profile
We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
We do not share your profile with other third parties.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We do not share aggregated demographic information about our user base with our partners and advertisers, nor do we link aggregate user data with personally identifiable information.
Personally identifiable information:
SDR Global Ventures, Inc. does not share, sell, rent or trade your personal information with third parties other than as disclosed within this privacy policy.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Agents/Service Providers
We use other third parties such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf. We use Live Chat to assist you if you have questions while using our site or regarding your order. We will share your name, email address, and billing address. as necessary for the third party to provide that service.
All information collected on the registration and shopping cart forms is done on our third party platform hosting providers platform. The information collected on these forms is collected by SDR Global Ventures, our privacy policy governs the collection and use of that information. Our platform service provider has no access to your information.
These third parties are prohibited from using your personally identifiable information for promotional purposes.
We DO NOT Share Personally Identifiable Information with any Third Parties.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form in the comments section.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out at any time of receiving them by following the instructions included in each newsletter or communication or by emailing us at backup@computerbackupguru.com.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do/do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies andpersistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, may be limited. We use a persistent cookie to maintain you check-out basket in our store so that when you return to the site at any time you will have access to your chosen basket items. In addition, we do use third/party tracking which uses persistent cookies to track where you have been within our sites. We do not tie that information together with other information in the formulation of personalized marketing materials and communications.
We DO NOT Share Personally Identifiable Information with any Third Parties.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers.”
This privacy statement covers the use of cookies by theonlinebackupguru.com/computerbackupguru.biz only and does not cover the use of cookies by any advertisers.
Clear Gifs (Web Beacons/Web Bugs)
Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
Third Party Advertisers
The ads appearing on this Web site are delivered to users by Google Adsense, GoDaddy, and Clickbank, our advertising partners. We share Web site usage information about users with these reputable third parties for the purpose of targeting our Internet banner advertisements on this site.
Google Adsense uses cookies on this site, which allow it to recognize a user's cookie when a user visits this site. The information that Google Adsense collects and shares through this technology is not personally identifiable.
For more information about our third-party advertiser(s), or to learn more about the choices available to you regarding this anonymous information you may visit the sites of each or any of these organizations to obtain privacy information.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by SDR Global Ventures, LLC.. Please be aware that we, SDR Global Ventures, LLC, are not responsible for the privacy practices of such other sites. We provide these links for ease of access to these third parties, and they may collect information from users. Links to these third party sites are governed by the privacy policies of the organizations maintaining these sites. You should review the privacy statements of any of these third party sites prior to providing personal information. We DO NOT collect nor aggregate any information provided to these third parties.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct,
or update, by making the change on our customer information page within the “My Account” section once you have logged into your account or by emailing our Customer Support at backup@computerbackupguru.com. In addition, if you wish not to receive email communications from our organization, you may opt out at any time through the opt out process within each email communication. If you wish to delete or deactivate your account please email us at backup@computerbackupguru.biz.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we our third party platform provider encrypts that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at backup@computerbackupguru.com
Business Transitions
In the event SDR Global Ventures, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email at least 30 days prior of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at backup@computerbackupguru.com or call our Customer Service Department at 301-564-0144. Address for mailing: SDR Global Ventures, LLC - 6308 Rockhurst Rd., Bethesda, MD 20817
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